Refund policy

Return Policy

Because our products are made to order, we do not accept returns or exchanges for reasons such as incorrect size selection, color choice, or change of mind.

However, if your order arrives damaged, defective, or incorrect, we’re happy to help.

Damaged, Defective, or Incorrect Items

If there’s an issue with your order, please contact us at hello@iloveyouhoodie.com within 30 days of delivery. To help us resolve the issue quickly, include:

• Your order number

• A brief description of the issue

• Clear photos showing the problem

Once reviewed, we’ll work with our fulfillment partner to offer a replacement or refund where appropriate.

Lost or Returned Shipments

If a package is returned to us due to an incorrect or incomplete address, we’ll contact you to arrange reshipment. Additional shipping fees may apply.

Important Notes

• Please double-check sizing information before placing your order, as we’re unable to accept returns for fit issues.

• Refunds are issued only when a manufacturing or fulfillment error is confirmed.

• We cannot accept returns for items that have been worn, washed, or altered.